Please allow 1-2
business days (excluding weekends and holidays) for your order to be processed
for shipping after receiving your order confirmation email. We make every
effort to fulfill orders as quickly as possible. You will receive another
notification when your order has shipped.
shipping times and costs
domestically and to a large amount of international destinations. Shipping
times depends on your location and chosen shipping method. As a general rule
domestic delivery will take 2-5 business days. European deliveries 4-10 business
days. International deliveries will take longer due to the distance and the
involvement of customs on which vanes.shop has no influence whatsoever.
Shipping within the EU for orders above EUR 25,- is free. You can see the
calculated shipping price on the checkout page in our webshop.
shipping outside EU
We’ll ship all our
orders using the incoterm DDU for outside the EU. This means the customer is
responsible for any customs, import duties or VAT costs.
I can’t select
my country on the checkout page
We’re sorry, but if you
can’t select your country on the checkout page it means we don’t offer shipping
to that country at this time.
Why can’t I
select free shipping on the checkout page
Free shipping is only
valid for orders above EUR 25,- within the EU. Please see the checkout page for
your shipping rates outside of Europe.
If your package
get lost or arrived damaged
Please contact us as
soon as possible. Please read our return information here.