Shipping information Vanes.shop
How long does it take to process an order
Please allow 1-2 business days (excluding weekends and holidays) for your order to be processed for shipping after receiving your order confirmation email. We make every effort to fulfill orders as quickly as possible. You will receive another notification when your order has shipped.
What about shipping times and costs
Vanes.shop ships domestically and to a large amount of international destinations. Shipping times depends on your location and chosen shipping method. As a general rule domestic delivery will take 2-5 business days. European deliveries 4-10 business days. International deliveries will take longer due to the distance and the involvement of customs on which vanes.shop has no influence whatsoever. Shipping within the EU for orders above EUR 25,- is free. You can see the calculated shipping price on the checkout page in our webshop.
International shipping outside EU
We’ll ship all our orders using the incoterm DDU for outside the EU. This means the customer is responsible for any customs, import duties or VAT costs.
I can’t select my country on the checkout page
We’re sorry, but if you can’t select your country on the checkout page it means we don’t offer shipping to that country at this time.
Why can’t I select free shipping on the checkout page
Free shipping is only valid for orders above EUR 25,- within the EU. Please see the checkout page for your shipping rates outside of Europe.
If your package get lost or arrived damaged
Please contact us as soon as possible. Please read our return information here.